HVAC

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Heating, cooling and service. Skip the searching, calling around and waiting on callbacks. Tell us the job and we'll match you with a local pro, free.

No. 1

HVAC: what to tell the tech

A system's age and what it's doing (or not doing) are the two most useful things to send.

Good to include in your request

System type and age, if known
What's happening: no heat, no cooling, noise or routine service
Rough size of the home

Questions to ask the pro

Is there a diagnostic fee, and does it count toward the repair?
Repair or replace: what's your reasoning for my system's age?
If replacing, how will you size the new unit for my home?
What parts and labor warranties apply?

No. 2

HVAC: common questions

Is this an emergency?

If you smell gas, leave the house and call the gas company or 911 first.

Repair or replace an old system?

Ask the tech to price both and explain the trade-off for your system.

How often should I service my system?

Ask your HVAC pro what they recommend for your equipment.

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